Terms of Service

1. Acceptance of Terms Agreement

By using launchaix.com or entering into a service agreement with LaunchAI, you acknowledge that you have read, understood, and agree to these Terms. These Terms constitute a legally binding agreement between you ("Client" or "you") and LaunchAI.

If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Services What we provide

LaunchAI provides AI-powered marketing and business automation services, which may include:

• AI caller system setup and management
• Automated marketing (email, SMS, and social media campaigns)
• Website and landing page development
• Mobile application development
• CRM setup, integration, and pipeline management
• Social media management, content creation, and paid advertising
• Real estate lead generation and follow-up systems
• General business growth consulting and strategy

The specific scope, deliverables, timeline, and pricing of services will be detailed in a separate Service Agreement or Proposal provided to you prior to engagement. These Terms apply to all services provided by LaunchAI unless otherwise expressly stated in writing.

3. Eligibility Who can use our services

Our services are available to businesses and individuals who are:

• At least 18 years of age
• Legally able to enter into binding contracts in their jurisdiction
• Operating a legitimate business or professional practice

We reserve the right to refuse service to anyone at our sole discretion.

4. Client Obligations Your responsibilities

To enable us to deliver services effectively, you agree to:

• Provide accurate information — supply truthful, complete, and current information about your business, goals, and requirements
• Timely responses — respond to reasonable requests for approvals, content, credentials, or feedback within agreed timelines
• Provide necessary access — grant access to platforms, accounts, or tools required to deliver the agreed services
• Legal compliance — ensure that all content, campaigns, and activities conducted through our services comply with applicable laws and regulations, including CAN-SPAM, TCPA, and any applicable advertising standards
• Lawful use only — not use our services for any illegal, deceptive, or harmful purpose

Delays caused by the Client's failure to meet these obligations may result in timeline adjustments without penalty to LaunchAI.

5. Payment Terms Fees & billing

All fees and payment terms are set forth in the applicable Service Agreement or Proposal. Unless otherwise stated:

• Invoices are due within 7 days of the invoice date
• Setup or onboarding fees are due prior to commencement of work
• Monthly retainer fees are billed at the start of each billing cycle
• Late payments may incur a 1.5% monthly interest charge on outstanding balances
• All fees are in US Dollars and are non-refundable unless otherwise specified in writing

We reserve the right to suspend services if payment is more than 14 days overdue, and to terminate the engagement if payment is not received within 30 days of the due date.

6. Intellectual Property Who owns what

Client-owned: Any content, data, trademarks, logos, or materials you provide to us remain your property. Upon full payment for a project, deliverables created specifically for you (such as your website, ad creatives, or custom automations) become your property.

LaunchAI-owned: Our proprietary systems, methodologies, templates, frameworks, software, and tools used in the delivery of services remain the exclusive property of LaunchAI. You receive a license to use the outputs of these tools — not the tools themselves.

Third-party tools: Services may incorporate third-party platforms (e.g., CRMs, ad platforms, automation tools). Your use of those platforms is subject to their respective terms of service.

7. Confidentiality Protecting your information

Both parties agree to maintain the confidentiality of non-public business information shared during the engagement. Neither party will disclose the other's confidential information to third parties without prior written consent, except as required by law.

LaunchAI may reference your business name, logo, and general results as part of our portfolio and marketing materials unless you request otherwise in writing prior to engagement.

8. No Guarantee of Results Important disclaimer

Our services are provided with professional care and industry best practices. However, results depend on many factors outside our control, including your market, competition, product quality, sales process, and adherence to recommendations.

9. Limitation of Liability Legal limits

To the maximum extent permitted by applicable law:

• LaunchAI's total liability arising from or related to the services shall not exceed the total fees paid by you in the 3 months preceding the claim
• We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or revenue, even if advised of the possibility of such damages
• We are not responsible for the actions, outages, or policy changes of third-party platforms (e.g., Meta, Google, CRM providers)

Some jurisdictions do not allow limitations on liability — in such cases, our liability is limited to the fullest extent permitted by applicable law.

10. Termination Ending the relationship

By either party: Either party may terminate the service engagement with 30 days' written notice, unless a different notice period is specified in the Service Agreement.

Immediate termination by LaunchAI: We may terminate immediately and without notice if you:

• Fail to make payment after a 30-day overdue period
• Use our services for illegal, abusive, or fraudulent purposes
• Materially breach these Terms and fail to cure the breach within 10 days of notice

Effect of termination: Upon termination, you are responsible for any fees owed up to the termination date. Work completed and paid for will be delivered to you. Unpaid work will not be transferred.

11. Governing Law Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.

Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm.

12. Changes to Terms Updates

We may update these Terms at any time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review these Terms periodically.

Continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms. For active client engagements, material changes to Terms will be communicated directly by email.

13. Contact Us Questions

If you have questions about these Terms, please contact us:

• Email: contact@launchaix.com
• Website: launchaix.com