Privacy Policy

1. Information We Collect What we gather

We collect information you provide directly to us and information generated automatically when you use our website.

Information you provide:

• Contact details — first name, last name, email address, and phone number submitted through our booking or contact forms
• Business information — your business type, industry, goals, and monthly marketing budget as entered in our forms
• Communications — any messages, questions, or content you send us via email or our contact form

Information collected automatically:

• Usage data — pages visited, time spent on pages, links clicked, and referral source
• Device data — browser type, operating system, screen resolution, and IP address
• Cookies and similar technologies — as described in the Cookies section below

2. How We Use Your Information Why we need it

We use the information we collect to:

• Respond to your inquiries and schedule strategy calls
• Deliver and improve our AI marketing services
• Send you relevant updates, case studies, and offers (you may opt out at any time)
• Analyze website performance and improve user experience
• Comply with applicable laws and regulations
• Prevent fraud and ensure the security of our platform

We will never use your information in ways that are inconsistent with this Privacy Policy without your explicit consent.

3. Sharing of Information Who sees your data

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following limited circumstances:

• Service providers — trusted third-party vendors who assist in delivering our services (e.g., form processing, email delivery), bound by confidentiality agreements
• Legal compliance — if required by law, court order, or government authority
• Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction; we will notify you via email or a prominent notice on our website
• With your consent — for any other purpose with your explicit prior consent

4. Third-Party Services External tools we use

Our website uses the following third-party services that may collect or process data:

• Formspree — processes form submissions on our behalf. Your submitted data is transmitted to Formspree's servers. See Formspree's Privacy Policy.
• Google Fonts — loads typography from Google's servers. Google may collect your IP address. See Google's Privacy Policy.
• Trustpilot — displays reviews and ratings. Clicking Trustpilot links takes you to their platform, governed by Trustpilot's Privacy Policy.
• Social media platforms — links to Instagram, Facebook, and LinkedIn are provided for convenience. Visiting those platforms is governed by their respective privacy policies.

5. Cookies & Tracking Browser data

Our website uses minimal cookies and local browser storage to improve your experience. We do not use advertising tracking cookies or sell behavioral data to ad networks.

Types of cookies we may use:

• Essential cookies — required for the website to function (e.g., session state, security)
• Analytics cookies — help us understand how visitors interact with our site so we can improve it (aggregated, anonymous data only)

You can control or disable cookies through your browser settings. Disabling cookies may limit some functionality of our website.

6. Data Retention How long we keep it

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business records, and comply with legal obligations — typically no longer than 3 years after your last interaction with us.

You may request deletion of your data at any time by contacting us at contact@launchaix.com.

7. Your Rights Control your data

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request that we delete your personal data ("right to be forgotten")
• Opt-out — unsubscribe from marketing communications at any time via the unsubscribe link in any email or by contacting us directly
• Portability — request your data in a commonly used, machine-readable format
• Objection — object to certain types of processing, including direct marketing

To exercise any of these rights, email us at contact@launchaix.com. We will respond within 30 days.

8. Data Security How we protect it

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmitted between your browser and our servers.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Children's Privacy Under 13

Our services are intended for business owners and professionals. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected data from a child under 13, we will delete it promptly. If you believe we have inadvertently collected such information, please contact us at contact@launchaix.com.

10. Changes to This Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us Get in touch

If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out:

• Email: contact@launchaix.com
• Website: launchaix.com